Frequently Asked Questions

HOW DO I KNOW I CAN TRUST CORNERSTONE MAINTENANCE COMPANY?
We are the most reliable cleaning company in DFW for residential home cleaning services. Our residential housekeepers have provided quality, reliable cleaning services for more than 10 years. Each maid services team comprises bonded, insured, licensed and uniformed housekeepers who are regularly supervised. 

WHAT IS THE DIFFERENCE BETWEEN CORNERSTONE MAINTENANCE COMPANY AND ANOTHER CLEANING SERVICE?
We have more than 10 years of experience in professional residential and commercial cleaning. We clean many homes across DFW, All of us at Cornerstone Maintenance Company understand that we must earn and keep your trust, and clean thoroughly and efficiently while respecting your individuality. We believe that and act on that.

DO I HAVE TO BE HOME DURING HOUSE CLEANING?
Because we clean Monday to Friday, 8 a.m. to 5 p.m. most of our customers aren't home but the vast majority trust Cornerstone Maintenance Company with the key to their home.

WHAT TIME DOES CORNERSTONE MAINTENANCE COMPANY ARRIVE?
We can't guarantee what time residential housekeepers will arrive because each home gets the attention it deserves and not a pre-determined amount of time. Still, most homes fall easily into regularly scheduled cleaning windows between 8 a.m. to 5 p.m., Monday to Friday.

HOW MANY PEOPLE WILL BE IN MY HOME DURING EACH CLEANING?
Typically, there will be two people in your home. On rare occasions, there may be three people or one person. For example, if you need emergency help fast, the office staff may send three people to do the job. If your home is very small, one person may be able to complete the job quickly and thoroughly. We will work with you so you know how many people will be in your home. We respect that your home is private, and the trust you place in us by inviting us into your home.

WHAT ARE YOUR RATES?
Our pricing is completely individualized. Our more than 10 years of experience have helped us learn that every home is as unique as the people living there. We base our pricing on many factors, including the presence of pet hair, clutter and even your lifestyle. That is why we like to meet with you before quoting you a price. Please contact us for more information.

DO YOU HAVE PACKAGES?
No, we completely individualize our cleaning. We use a proven system to clean thoroughly, consistently and efficiently. We also tailor our visit to your individual needs and your home's cleaning requirements. Please contact your local office for more information.

IF I SIGN UP FOR LONG TERM SERVICE, WILL THE SAME PERSON BE IN HOME EACH TIME?
We make every effort to ensure that one of the two team members who serves your home cleans during each visit. If a member of the team changes, our office staff contacts you beforehand to learn if you prefer someone other than your team cleans, or would rather change your scheduled day so your favorite team member can clean.

DO YOU BRING YOUR OWN SUPPLIES AND EQUIPMENT?
We bring everything: cleaning chemicals, mops, buckets, cobweb removers, rags and vacuums.

HOW DO YOU DEAL WITH PETS

Cats are not a problem. We make sure that indoors cats do not go outside. Dogs are usually confine by their owner into an area of the house not being cleaned, such as the basement, garage, spare bedroom or kennel. Some other pets are free roaming in the house, and that's ok with us as well.